Frequently Asked Questions
Answers to frequently asked questions are on each product's FAQ page.
E-mail support is free for all customers, including those who are evaluating a product. Send your support questions to email@example.com. You should receive a reply within 24 hours. If you do not, then please resend your request as it was most likely not received.
Telephone support is available for customers with a current premium support plan, or subscription license. Non-urgent enquires are best handled via e-mail, so please send your support questions to firstname.lastname@example.org if you do not need an immediate response.
Australian Customers: (02) 4733 0500
International Customers: +61 2 4733 0500